AI chatbot notice

1. You are talking to an AI

The assistant available on this website is an artificial intelligence system, not a human. In line with Article 50(1) of the EU AI Act, this is shown at the start of every conversation.

The assistant only loads when you choose to open it. Until then, no information is sent to its provider.

2. What it can and cannot do

• It can answer general questions about Project Socrates, our programmes, session formats and how to request a consultation.
• It does not provide legal, tax or regulatory advice, and it is configured to refer such questions to our team.
• Its answers are generated automatically and may be incomplete or inaccurate. Please verify any important information with us.
• It does not take decisions about you.

To speak with a person, use our contact form or write to admin@socrateseducation.org.

3. Who provides it

The assistant is operated by Project Socrates S.à r.l., as controller, using the Chatbase platform provided by Chatbase Inc., 2261 Market Street STE 85690, San Francisco, CA 94114, United States, acting as our processor under a data processing agreement.

Answers are generated by [AI model and its provider, for example OpenAI, to confirm], a sub-processor of Chatbase. Conversations are not used to train AI models. [Confirm in the Chatbase account settings and contract]

4. Your data

• What we process: the messages you type, the date and time of the conversation and technical data needed to deliver the service, such as your browser type and IP address.
• Purpose: to answer your questions and, if you ask us to, to put you in touch with our team.
• Legal basis: our legitimate interest in answering visitors' questions (Article 6(1)(f) GDPR) and, where you ask to be contacted, steps taken at your request (Article 6(1)(b) GDPR).

Please do not share confidential or sensitive information in the chat, including information about your clients, health data or any information covered by professional secrecy. If you want us to contact you, the safest way is our contact form, which stores your data in the European Union.

5. Where it is processed

Chatbase and its sub-processors process conversations in the United States. These transfers are covered by the European Commission's standard contractual clauses included in the Chatbase data processing agreement (Article 46 GDPR). [Transfer outside the EEA to be authorised in writing by Project Socrates, as required by the service agreement]

6. How long we keep it

Conversation logs are kept for [period to confirm, for example 90 days] and then deleted. We can review, export and delete conversations at any time, including at your request.

7. Your rights

You can access, correct or erase your data, object to its processing and lodge a complaint with the CNPD. Full details are in our Privacy policy. To exercise your rights, write to admin@socrateseducation.org.